Terms & Conditions

By accessing and using our services, you agree to comply with these Terms and Conditions. Please read them carefully.

1. General Terms

  • These Terms and Conditions apply to all users of VanGo Junk Removal’s services within New York, and surrounding areas.
  • By scheduling a service with us, you accept these Terms and Conditions in full. If you do not agree to any part of these terms, please refrain from using our services.
  • We reserve the right to modify or update these Terms and Conditions at any time, and any changes will be effective upon posting to our website. It is your responsibility to review these terms periodically.

2. Services

  • VanGo Junk Removal offers junk removal, hauling, disposal, and recycling services for residential and commercial properties.
  • Our services include the removal of non-hazardous items such as furniture, appliances, construction debris, yard waste, and general household clutter.
  • Hazardous materials (such as chemicals, oils, paint, asbestos, etc.) are not accepted. Please contact us for guidance if you are unsure whether an item qualifies as hazardous.

3. Service Estimates and Pricing

  • We provide free, no-obligation estimates either through an on-site evaluation or online/phone consultation based on descriptions and photos.
  • Our pricing is based on the volume of items to be removed, the type of materials, and the labor required.
  • Final costs may vary if the scope of the work differs from the initial estimate. You will be informed of any changes in pricing prior to the start of service.

4. Payment Terms

  • Payment is due upon completion of the junk removal service unless otherwise agreed upon.
  • We accept cash, credit cards, and other approved payment methods.
  • Late payments may incur a fee. If an account is overdue, we reserve the right to suspend services until the balance is paid in full.

5. Cancellation Policy

  • Cancellations or rescheduling requests must be made at least 24 hours before your scheduled appointment.
  • For cancellations made less than 24 hours in advance, a cancellation fee of [Insert Fee] may apply.
  • We reserve the right to cancel or reschedule appointments due to unforeseen circumstances (e.g., inclement weather, safety issues, or other operational concerns).

6. Safety and Property Protection

  • We take every precaution to handle your property with care. However, VanGo Junk Removal is not responsible for pre-existing damage to property or any items being removed.
  • Any damage claims must be reported immediately and will be addressed on a case-by-case basis.

7. Limitations of Liability

  • VanGo Junk Removal is not liable for any indirect, incidental, or consequential damages that may arise from our services, including but not limited to lost profits, lost business opportunities, or property damage.
  • Our liability for any claim related to our services is limited to the amount you paid for the specific service.

8. Use of Personal Information

  • We respect your privacy and are committed to protecting your personal information. For details, please see our Privacy Policy.
  • By using our services, you consent to the collection and use of your information as described in the Privacy Policy.

9. Governing Law

  • These Terms and Conditions are governed by and construed in accordance with the laws of the State of New York.
  • Any disputes arising from or related to these terms shall be subject to the jurisdiction of the courts in Nassau County, New York.

10. Contact Information

  • For questions, concerns, or feedback regarding these Terms and Conditions or our services, please contact us at:
  • VanGo Junk Removal
  • Phone: 516-442-8811
  • Email: [email protected]

Thank you for choosing VanGo Junk Removal! We look forward to providing you with safe, reliable, and professional junk removal services.

This document is intended as a general template. It’s a good idea to consult with a legal professional to ensure compliance with local regulations and the specific needs of your business.